What is Flex Insights?

Flex Insights allows you to perform workforce optimization (WFO) in Twilio Flex. It provides a 360-degree view of every conversation in your Flex contact center so that you can provide agents with valuable feedback, knowledge, and skills.

Flex Insights

Flex InSight Desk, Desks

3 Flex Insights Customizations - Twilio Flex

FLEX by Fenwick

Ixia Flex Tap

Getting Started with Flex Insights

Flex Insights

Separate Data in Flex Insights

Analytics - Insights by Flex – Flex

Announcing the Flex Index by Scoop

Analytics - Insights by Flex – Flex

Separate Data in Flex Insights

Separate Data in Flex Insights

Single Cell Gene Expression Flex - 10x Genomics