By A Mystery Man Writer
British multinational grocery retailer Tesco leverages five instances of Zendesk serving employees, suppliers, and customers.
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The customer service desk at Tesco Express in Longton, serving customers with various issues and complaints Stock Photo - Alamy
Tesco boosts self-service rate for EX from 30% to 73% with support from Zendesk
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Tesco boosts self-service rate for employees from 30% to 73%
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