Home Depot Steps Up, Again: unexpected lessons in great customer

A few months ago, I posted an encouraging story about Home Depot and the great service it provided to a friend of mine. Following is another Home Depot service story relayed to me by that same friend. Real World Story: Over the Thanksgiving holiday, I talked with my mom about the great Black Friday sale […]

Home Depot Steps Up, Again: unexpected lessons in great customer service

Home Depot Steps Up, Again: unexpected lessons in great customer service